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HELP

hours

WEDNESDAY-SATURDAY  12-6PM

SUNDAY 11-4PM

CLOSED MONDAY + TUESDAY

(WITH EXCEPTION OF WORKSHOPS)

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CONTACT

(267) 273-0086

1509 N. FRONT STREET

PHILADELPHIA, PA 19122

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© 2019 by The Common Room

Store Policy

Customer Care

ONLINE PRODUCT DISPLAY

We work very hard to update our inventory online but if something is sold out online that you would like to purchase, please contact us as we may have it in the shop. If you want a custom order we have a direct relationship with the artist and can facilitate the relationship and product design.

RETURNS/EXCHANGES

Due to unique quality of each product we carry, we are unable to accept returns but exchanges can be made accompanied by a receipt and brought back within 14 days of purchase.

CANCELLATIONS

If we have to cancel a workshop we will automatically notify and refund you. We do not offer refunds to individuals who are unable to make it to a workshop or hourly booking

Privacy & security

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer through your web browser and stays within you browser history. These cookies are for an analytics purpose allowing us to distinguish you from other users of the website, which help us provide you with a good experience when you browse our website. We use Google Analytics to track cookies and recognize the number of visits, pages, and purchases a user makes.

 

When you purchase from our store we collect your personal information given to us such as your name, address and email address. With your permission, we collect your email address and send you emails about our store, workshops, new products and other updates. You may opt out at any time. We use Square for payment transactions which encrypts your information, protecting it from hackers.

 

We receive, collect and store any information you enter on our website. To become a member on our website you have access to view your previous orders, workshops and payment information. We host our website on the Wix.com platform allowing us to sell our products and services to you. Your information is stored through their platform and is secured on their servers behind a firewall.

 

If you do not want us to process your data anymore and want to withdraw your consent for collection of personal information, please contact us at (267) 273-0086 or send us an email at commonroomphilly@gmail.com

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments